Work / Chargebacks911

Chargebacks911

Helping online merchants optimize profitability

Chargebacks911® provides providing solutions for businesses dealing with falsely protested credit card charges by intelligently managing payment disputes

2015 - 2019
Overview

Chargebacks911® provides cutting-edge, highly-scalable enterprise solutions and specialized consulting for chargeback compliance, risk mitigation, and dispute management - which simply means providing solutions for businesses dealing with falsely protested credit card charges.

My Role
Lead designer responsible for UI/UX of products, website design, marketing page/email templates, printed assets, etc.
Specfications
Help create consistent design standards across all of Chargebacks911's products and web/print marketing assets.

I was hired as the first designer on Chargebacks911's product team.

Although I juggled between a role as the designer on the marketing team and the sole designer on our application development team (30+ developers), it came as a blessing in disguise - it allowed me to see exacly how we could reach companies who needed a profit-optimizing solution, and how we could develop a solution to do just that.

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